REPORT A CLAIM
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Office: 956-443-0047

Email: fortalezainsurance@gmail.com

Report a Claim

Whether you’re a Fortaleza Insurance customer or filing a claim against one of our policyholders, call us at T: 956-443-0047 O: 956-592-4873 to report your claim.

Please be prepared with the following information concerning your claim. We understand that not all information may be readily available, but please provide as much detail as possible.
WE SPECIALIZE IN HELPING PEOPLE JUST LIKE YOU
The date, time and location of the accident.
The year, make and model of involved vehicles.
The date, time and The names, addresses and phone numbers of all involved drivers and passengers, noting any injured parties of the accident.
Any insurance information you were able to obtain
A brief summary of how the accident occurred.

SHOULD A POLICE REPORT BE FILED?

We recommend you contact the local authorities to report an accident. This will help document the facts of the accident. If the police will not respond to the scene, contact them in person to file a report.

SHOULD I REPORT A CLAIM EVEN IF I FILED THROUGH THE RESPONSIBLE CARRIER?

Yes, you should always report the loss to us in the event you need further assistance in the future. This assures we have proper information for the loss in the event a future issue develops.
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